Privacy Policy

The Memoir Club

Last updated: 29/04/2025

At The Memoir Club, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with us online, by phone, or in person.

1. What We Collect

We may collect the following information:

• Name, contact details (email, phone number)
• Payment details
• Booking history and preferences
• Communications with us
• IP address, device information, browser type

‍

2. How We Use Your Data

We use your data to:

• Process reservations and manage your stay
• Communicate updates or respond to queries
• Tailor your guest experience
• Improve our website and services
• Send promotional materials (only if you opt in)

‍

3. Sharing Your Data

We may share your information with:

• Our trusted service providers (e.g., booking engines, payment processors)
• Legal authorities, if required by lawWe never sell your data.

‍

4. Where and How Your Data Is Stored

Your information may be stored securely on servers located in the UK or internationally. Where data is transferred outside the UK/EU, we ensure appropriate safeguards are in place.

5. How Long We Keep Your Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections
• Withdraw consent (where applicable)
• Request deletion, where possible

To exercise any of these rights, contact us at: [insert contact email]

7. Cookies

We use cookies to personalize your browsing experience and analyze website traffic.
You can control cookie settings in your browser.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

If you have questions or concerns about this policy, please contact:
The Memoir Club – Privacy Team hello@tmc.co.uk

‍

‍